Chief Executive Officer Traction Business Development LLC Sedona, AZ
This four-hour, interactive leadership workshop focuses on four key aspects of leadership – identifying strategies to overcome the challenges facing us all as radiology leaders; building staff engagement leading to an exceptional patient experience; investing in your individual "personal brand" as a leader and developing the enthusiasm that creates an environment that results in your staff bringing their "A" game every day! Among the topics that will be explored are - the “Laws of Leadership”; Mission and Vision statements – why and how; intentional leadership vs. unintentional leadership; imposter syndrome; self-awareness and effective use of body language; emotional intelligence; how to round and coach using active listening, empathy, and continuous feedback; the power and benefits of effective delegation and the power of enthusiasm, positive thinking and relishing your leadership role! Attendees will also benefit from the opportunity for networking with other attendees in a "Las Vegas" style meeting where "what happens in the workshop, stays in the workshop!" Relationships developed can also be extended through the exchange of contact details for networking into the future.
Learning Objectives:
Become an intentional leader, developing your personal brand and engaging with your team to achieve exceptional teamwork and delivering a high quality patient experience.
Help your staff build a culture of "psychological safety" where all personalities and generations can thrive, be open and build the confidence to contribute fully, including an approach built on compassion, empathy, enthusiasm and trust.
Employ emotional intelligence, rounding, coaching and active listening as key elements of a new strategy to develop your team, deploying a staff matrix approach and an enhanced application of time management and delegation skills that will also support “closing the band width gap” by managing under-performers.
Work effectively to be a catalyst for process improvement, using a “follow the patient” approach, working in the matrix organization.
Be effective at leading change management projects and at anticipating and overcoming the "valley of despair".
