Have you ever wondered what it is like to do a multi-year, multi-modality renovation, and addition? How about in the middle of COVID in an active imaging department? This presentation will discuss how to leverage construction for greater employee and physician engagement as well as increased patient satisfaction and financial results. Learn tips and tricks to assist in working through the project from design and permitting to final turnover. We will cover reviewing blueprints, working through project work plans, ICRA issues and impact, and communication with project managers and construction teams. We will also review how to manage the project to patients and other departments, ideas to increase physician and staff buy-in, and the importance of being flexible and thinking outside of the box when confronting challenges. This presentation will also discuss how to prioritize patient scheduling, alternate locations for imaging procedures, and patient safety concerns.
Learning Objectives:
Leverage the construction process to improve employee and physician engagement
Use strategies learned for working with a construction crew/project manager in an active department
Demonstrate techniques to engage your patients and maintain/grow financial results during construction